Review:
Total Quality Management (tqm) In Construction
overall review score: 4.5
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score is between 0 and 5
Total Quality Management (TQM) in construction is a management approach that aims to maximize the quality of construction projects through continuous improvement and involvement of all stakeholders.
Key Features
- Continuous improvement
- Customer focus
- Employee involvement
- Process optimization
Pros
- Enhances project quality
- Increases customer satisfaction
- Reduces rework and waste
Cons
- Requires significant time and effort to implement
- Resistance to change from traditional construction practices