Review:

The New Public Service: Serving, Not Steering By Janet V. Denhardt

overall review score: 4.5
score is between 0 and 5
The New Public Service: Serving, Not Steering by Janet V. Denhardt is a book that challenges traditional bureaucratic thinking and offers a new paradigm for public administration focused on serving the public rather than controlling or steering them.

Key Features

  • Focus on serving the public
  • Emphasis on collaboration and partnership
  • Importance of shared power and responsibility
  • Ethical decision-making framework

Pros

  • Offers a fresh perspective on public administration
  • Promotes a more citizen-centric approach to governance
  • Provides practical guidance for public servants

Cons

  • Some may find the concepts challenging to implement in practice
  • May not align with traditional bureaucratic structures

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Last updated: Thu, Apr 2, 2026, 10:13:12 PM UTC