Review:
Splunk On Call (formerly Victorops)
overall review score: 4.2
⭐⭐⭐⭐⭐
score is between 0 and 5
Splunk On-Call, formerly known as VictorOps, is a comprehensive incident management and on-call scheduling platform designed to improve how DevOps teams detect, respond to, and resolve operational issues. It provides real-time alerting, collaboration tools, automation features, and integrations with various monitoring solutions to streamline incident resolution workflows.
Key Features
- Real-time alerting and on-call scheduling
- Automated incident escalation and routing
- Collaborative incident response tools including chat integrations
- Integration with monitoring and alerting tools like Splunk, Datadog, New Relic
- Mobil app support for responders on the go
- Customizable dashboards and reporting
- Post-incident analysis and documentation capabilities
Pros
- Robust incident management and escalation workflows
- Strong integrations with popular monitoring tools
- User-friendly interface with mobile support
- Facilitates swift team collaboration during incidents
- Automates repetitive follow-up tasks
Cons
- Pricing can be high for smaller teams or startups
- Initial setup and configuration may be complex for new users
- Learning curve associated with advanced features
- Occasional reports of delayed notifications in high-volume scenarios