Review:
Customer Loyalty In Tourism
overall review score: 4.2
⭐⭐⭐⭐⭐
score is between 0 and 5
Customer loyalty in tourism refers to the repeated patronage of tourists to a particular destination or service provider due to their positive experiences and satisfaction.
Key Features
- Repeat visits
- Positive experiences
- Satisfaction
- Brand loyalty
Pros
- Increased customer retention
- Higher profitability
- Positive word-of-mouth marketing
Cons
- Difficulty in measuring loyalty
- Competition from other destinations or providers